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payees regarding rent changes.The position of BM is part of a management team working <br /> toward the goals set out in the mission of the program. This person's primary responsibility <br /> is to assist residents in the creation of a supportive, congenial, and dignity producing <br /> environment. <br /> • FRONT DESK`ADVOCACY' STAFF <br /> The Front Desk staff is responsible for staffing the main lobby desk area. They provide <br /> information and referral services to residents, respond to medical emergencies, intervene in <br /> conflict situations, and ensure the health and safety of residents' living environment. They <br /> also ensure that residents are complying with lease requirements and being good neighbors. <br /> • JANITORIAL STAFF <br /> The janitorial staff maintain the cleanliness of the building. Daily tasks are emptying garbage, <br /> cleaning the common bathrooms,cleaning and mopping the dining room. Hallways and <br /> common areas are cleaned and mopped per a weekly schedule. <br /> • MAINTENANCE STAFF <br /> The maintenance staff provides maintenance services for the building, including scheduled <br /> maintenance,plumbing, electrical,and minor repairs,painting,unit turns, and responding to <br /> resident repair requests. <br /> I. MAINTENANCE PLAN: <br /> Long term: Replacement reserves are built into the operating budget and will be set aside for <br /> capital replacement and repairs to the building and its systems. <br /> Routine Maintenance: It is primary the responsibility of the Maintenance Person to perform basic <br /> preventative maintenance and to notify management of more serious problems needing attention. <br /> The budget includes costs for routine painting and bringing the units to market-ready condition. <br /> Each tenant will be responsible to maintain their units in a clean and safe condition. <br /> Repair request forms are submitted at the front desk by residents and reviewed and prioritized daily <br /> by the Maintenance Person or the Business Manager. <br /> The property's overall maintenance objective is to provide decent, safe and sanitary housing for <br /> its residents. Preventative maintenance is as important as responsive maintenance. CHS's goal is <br /> to focus enough attention on planned preventative maintenance so as to reduce the incidence of <br /> response-type maintenance,thus keeping unexpected expenses to a minimum. <br /> CHS will follow their procurement policies to locate a qualified landscaping contractor to <br /> consistently maintain all areas of the property as stated in the Landscape Management Plan. <br />