2015/05/20 Council Agenda Packet

8 EXHIBIT A, SCDIS/COE SWO-01-15 Appendix B to Exhibit A— SWO Basic Services Basic Services shall include co-location of City of Everett equipment within the Snohomish County Data Center. Co-location space has been established for Ethernet switching equipment and consists of 2 rack units. Hours of Service: Interactive: Monday through Friday 8:00AM through 5:00PM Maintenance: Monday through Friday *8:00AM through 5:00PM *Note: Saturday, Sunday, &Holidays Not Applicable. Resources may not always be available due to emergency and/or other contingencies. Scheduled Outage for Maintenance: Each Saturday between 7:00 am and 12:00 pm is scheduled for regular maintenance. This is essential to network health. Intermittent outages will occur during this period. If for some reason COE will be working during those periods, then please contact SCDIS's Service Desk at 425-388-3378. Network Services Infrastructure Support Services and Maintenance SCDIS shall provide support services and maintenance on SCDIS owned equipment as needed for standard Transport Services. This support and maintenance also includes all time and materials necessary to return this service and its associated equipment to working condition upon failure. These devices and Transports will be owned, operated and configured by SCDIS. Network Equipment Hosting SCDIS shall provide Data Center Net Equipment Hosting of COE owned equipment and transports in order to access SCDIS standard Transport Services: It will be incumbent on COE to return this service and its associated equipment to working condition upon failure. These devices and Transports will be owned, operated and configured by the COE. Purchase, Delivery and Installation COE shall purchase,prepare and deliver mutually agreed upon Ethernet Switching equipment for placement in the Snohomish County Data Center. Warranty Repair Assistance COE shall be solely responsible for warranty and repair of COE owned equipment.