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Parks: The City of Everett's Parks and Facilities Department. <br /> Peak Golf Season: The time within a twelve-month period designated by the <br /> City of Everett where published peak green fees are in <br /> effect. <br /> Premises: The courses' clubhouse, including restrooms, restaurant, <br /> and offices with attached patios and connected <br /> paved and unpaved walkways, structures, rental halls and <br /> golf car storage areas. <br /> SWOT: Strengths,weakness, opportunities and threats. <br /> B. GENERAL DESCRIPTION OF SERVICES <br /> 1. General Description <br /> a. The Contractor shall manage, operate and maintain the Premises on behalf of <br /> the City in a generally accepted business-like manner consistent with both <br /> parties' objective of operating a high-quality golf operation that is available to <br /> the golfing public and in accordance with the Contractor's response, including <br /> subsequent written proposal clarifications,to the City's Request for Proposal, <br /> 2020-061,which are incorporated herein by reference. <br /> b. Contractor provided services shall include the management, operation and <br /> custodial maintenance (the operation)of the pro shop, restaurant and rental hall <br /> facilities in accordance with the City's Code of Ethics,which is on file with the <br /> City Clerk's Office and City Parks and Facilities Department. Parks is <br /> responsible for grounds and landscape maintenance. <br /> c. The Contractor will not permit any acts or conduct on the part of its employees <br /> that would be detrimental to the City's operation of the courses. <br /> 2. Employees <br /> a. The Contractor shall select and employ personnel to operate and maintain the <br /> pro shop, restaurant and rental hall facilities, all of whom shall be employees of <br /> the Contractor. The Contractor will hold the City, its officers, employees and <br /> agents harmless from all claims, valid or invalid,made to the City because of <br /> the employment obligations of the Contractor. <br /> b. The Contractor shall have the right to terminate any of its employees in its sole <br /> discretion. <br /> c. In the event that the City reasonably believes that the job performance or <br /> behavior of a Contractor's employee are inappropriate regarding the operation <br /> 2 <br />