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FF. Independent Peer Review: To assess the quality, appropriateness and <br />efficiency of treatment services provided in the state to individuals under the <br />program involved. <br />GG. Indirect Student Services (ISS): Include all contact with an individual <br />student's support system. <br />HH. Individual treatment: Planned therapeutic or counseling activity provided to <br />a sole eligible individual by one (1) or more counselors. <br />II. Individual: Previously known as client, consumer, patient, or participant. <br />JJ. Labor Harmony Requirement: A "No Service Disruption Guarantee" outlined <br />in Exhibit E, as applicable. <br />KK. Low Income: Participants whose monthly income does not exceed 220% of <br />the national poverty index, or as negotiated in your Contract. <br />LL. MCO: Acronym for Managed Care Organization. <br />MM. Mental Disorder: A disorder as defined in RCW 71.34.020(13) for children <br />and RCW 71.05.020(26) for adults. <br />NN. Mental Health Professional (MHP): Personnel employed by the Agency who <br />meet the criteria as defined in WAC. <br />00. NSBHASO: Acronym for "North Sound Behavioral Health Administrative <br />Services Organization." <br />PP. No Service Disruption Guarantee: An agreement to maintain services and <br />prevent a disruption of service caused by labor unrest. See "Labor Harmony <br />Requirement" above. Additional information is outlined in Exhibit E., <br />Attachment A, as applicable. <br />QQ. Nurse Family Partnership (NFP): An evidence based, community health <br />program for vulnerable mothers pregnant with their first child. <br />RR. Outcome: An outcome defines changes that have taken place as a result of <br />the program's work. Examples include: Short Term (a change in learning: <br />awareness, knowledge, skills, motivations); Intermediate (a change in <br />action: behavior, practice, decision -making, policies); Long Term <br />(consequences: social, economic, environmental, etc). <br />Exhibit A <br />BH-22-62-06-198 <br />City of Everett <br />Page 4 of 12 <br />