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FF. Independent Peer Review: To assess the quality, appropriateness and <br /> efficiency of treatment services provided in the state to individuals under the <br /> program involved. <br /> GG. Indirect Student Services (ISS): Include all contact with an individual <br /> student's support system. <br /> HH. Individual treatment: Planned therapeutic or counseling activity provided to <br /> a sole eligible individual by one (1) or more counselors. <br /> II. Individual: Previously known as client, consumer, patient, or participant. <br /> JJ. Labor Harmony Requirement:A"No Service Disruption Guarantee" outlined <br /> in Exhibit E, as applicable. <br /> KK. Low Income: Participants whose monthly income does not exceed 220% of <br /> the national poverty index, or as negotiated in your Contract. <br /> LL. MCO: Acronym for Managed Care Organization. <br /> MM. Mental Disorder: A disorder as defined in RCW 71.34.020(13) for children <br /> and RCW 71.05.020(26) for adults. <br /> NN. Mental Health Professional (MHP): Personnel employed by the Agency who <br /> meet the criteria as defined in WAC. <br /> 00. NSBHASO: Acronym for "North Sound Behavioral Health Administrative <br /> Services Organization." <br /> PP. No Service Disruption Guarantee: An agreement to maintain services and <br /> prevent a disruption of service caused by labor unrest. See "Labor Harmony <br /> Requirement" above. Additional information is outlined in Exhibit E., <br /> Attachment A, as applicable. <br /> QQ. Nurse Family Partnership (NFP): An evidence based, community health <br /> program for vulnerable mothers pregnant with their first child. <br /> RR. Outcome: An outcome defines changes that have taken place as a result of <br /> the program's work. Examples include: Short Term (a change in learning: <br /> awareness, knowledge, skills, motivations); Intermediate (a change in <br /> action: behavior, practice, decision-making, policies); Long Term <br /> (consequences: social, economic, environmental, etc). <br /> Exhibit A <br /> B H-22-62-06-198 <br /> City of Everett <br /> Page 4 of 12 <br />