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CivicPlus 12/23/2022
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CivicPlus 12/23/2022
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Entry Properties
Last modified
3/27/2024 8:45:49 AM
Creation date
2/8/2023 11:55:58 AM
Metadata
Fields
Template:
Contracts
Contractor's Name
CivicPlus
Approval Date
12/23/2022
End Date
12/31/2024
Department
Information Technology
Department Project Manager
Steven Hellyer
Subject / Project Title
CivicPlus SeeClickFix Master Services Agreement and Statement of Work
Tracking Number
CB 2020-066 CivicPlus SeeClickFix
Total Compensation
$73,559.54
Contract Type
Agreement
Contract Subtype
Software/SaaS Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
Yes
Document Relationships
CivicPlus 3/25/2024 Amendment 1
(Contract)
Path:
\Documents\City Clerk\Contracts\Agreement\Software/SaaS Agreements
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CivicPlus <br />302 South 4th St. Suite 500 <br />Manhattan, KS 66502 <br />US <br /> <br /> <br /> <br /> <br />Quote #:Q-21121-2 <br />Date:12/1/2021 1:56 PM <br />Expires On:12/30/2022 <br /> <br />Client: <br />EVERETT, WASHINGTON <br />Bill To: <br />EVERETT, WASHINGTON <br /> <br />SALESPERSON Phone EMAIL DELIVERY METHOD PAYMENT METHOD <br />Jeff Mbamala x jeff.mbamala@civicplus.com Net 30 <br /> <br />Product Name DESCRIPTION QTY <br />SeeClickFix Pro Unlimited gov user licenses for service request management tool <br />to intake citizen submissions via mobile app. Assign requests <br />internally, resolve issues and measure request performance. <br />Includes support and virtual training services. <br />1.00 <br />SeeClickFix Year 1 Annual Fee <br />Discount <br />Year 1 Annual Fee Discount 1.00 <br />Marketplace App Annual Marketplace App Annual 1.00 <br />SeeClickFix Year 1 Annual Fee <br />Discount <br />Year 1 Annual Fee Discount 1.00 <br />SeeClickFix Connector for Cityworks <br />AMS (SR + WO) <br />: SeeClickFix-hosted integration with Cityworks AMS (online or <br />on-premise), for service requests and/or work orders. Requires <br />Cityworks version 15+, and license for Citizen Engagement API. <br />1.00 <br />SeeClickFix Year 1 Annual Fee <br />Discount <br />Year 1 Annual Fee Discount 1.00 <br />Request Import Import of up to 25,000 requests, includes one batch import to <br />resolve errors, a second import on test environment, and a final <br />import in production. Data must adhere to SCF specifications. <br />Additional batch imports after these 3 will incur additional cost. <br />1.00 <br />SeeClickFix Connector for ArcGIS (1- <br />way) <br />Feature Service within ArcGIS to display your request data in <br />internal reports, public maps and Open Data Portals <br />1.00 <br />SeeClickFix Year 1 Annual Fee <br />Discount <br />Year 1 Annual Fee Discount 1.00 <br />SeeClickFix Connector for TRAKiT SeeClickFix-hosted integration with TRAKiT (CentralSquare <br />Technologies) CRM module. Requires iTRAKiT API. <br />1.00 <br />SeeClickFix Year 1 Annual Fee <br />Discount <br />Year 1 Annual Fee Discount 1.00 <br />SCF Custom IdP Integration Package Custom IdP Integration Package 1.00 <br />SeeClickFix Custom IdP Integration <br />Annual Fee <br />Custom IdP Integration Annual Fee 1.00 <br />SeeClickFix Year 1 Annual Fee <br />Discount <br />Year 1 Annual Fee Discount 1.00 <br />SeeClickFix Custom IdP Integration <br />Implementation Fee <br />Custom IdP Integration Implementation Fee 1.00 <br />V. PD 06.01.2015-0048 <br />Page 1 of 5
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