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CivicPlus 12/23/2022
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CivicPlus 12/23/2022
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Entry Properties
Last modified
3/27/2024 8:45:49 AM
Creation date
2/8/2023 11:55:58 AM
Metadata
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Template:
Contracts
Contractor's Name
CivicPlus
Approval Date
12/23/2022
End Date
12/31/2024
Department
Information Technology
Department Project Manager
Steven Hellyer
Subject / Project Title
CivicPlus SeeClickFix Master Services Agreement and Statement of Work
Tracking Number
CB 2020-066 CivicPlus SeeClickFix
Total Compensation
$73,559.54
Contract Type
Agreement
Contract Subtype
Software/SaaS Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
Yes
Document Relationships
CivicPlus 3/25/2024 Amendment 1
(Contract)
Path:
\Documents\City Clerk\Contracts\Agreement\Software/SaaS Agreements
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or storage of end-users’ personally identifiable information in connection with the Services or the consequences of the <br />solicitation, collection, storage, or other use by the Customer or by any third party of personally identifiable information. <br /> <br /> <br />10. To the extent it may apply to any of the Services or deliverables of the SOW, user logins are for designated individuals <br />chosen by Customer ("Users") and cannot be shared or used by more than one User. Customer will be responsible <br />for the confidentiality and use of User's passwords and usernames. Customer will also be responsible for all electronic <br />communications, including those containing business information, account registration, account holder information, <br />financial information, Customer data, and all other data of any kind contained within emails or otherwise entered <br />electronically through the Services, CivicPlus Materials, or under Customer's account. Customer shall use commercially <br />reasonable efforts to prevent unauthorized access to or use of the Services and CivicPlus Materials and shall promptly <br />notify CivicPlus of any unauthorized access or use of the Services and/or CivicPlus Materials and any loss or theft or <br />unauthorized use of any User's password or username and/or personal information. <br /> <br />V. PD 06.01.2015-0048 <br />Page 3 of 5
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