2024/03/27 Council Agenda Packet

City of Everett eOM and AM/Maintenance Program Support | Scope of Work 5 Everett eOM and AM_Main Pgm Support SOW Everett Responsibilities • Sharepoint site styling and branding Meetings • Coordination calls, as needed Work Products • Summary comments on review stages Task 204 – Final Testing, Training, and Closeout Documentation Objective: Perform final acceptance testing, facilitate user training, and develop closeout documentation. Activities/Approach: This task includes the following activities: • Perform final testing and review content migration into the eOM SharePoint. Perform user and function testing of each of the core features and navigation. Document all testing actions and results in a testing log. • Facilitate training sessions on eOM SharePoint: o Training session on user access, navigation, and organization structure of information. o Training session on administration, platform maintenance, and editing procedures. • Document the final eOM SharePoint administration, setup, and editing procedures. Task Assumptions • Training sessions will be scheduled for 1 hour and be attended by up to 3 BC Team members. The training sessions will be virtual. Everett Responsibilities • Participate in training sessions Meetings • Training sessions Work Products • User Acceptance Testing log • Training agendas, materials, and recordings of training sessions • Final eOM SharePoint administration memorandum Phase 300 – O&M Gap Assessment Phase 300 includes an updated WFP O&M information Gap Assessment. Task 301 – WFP O&M Gap Assessment Objective: Update 2021 O&M Manual Support TM and develop action plan to cover gaps. Activities/Approach: This task includes the following activities: • Update BC’s 2021 O&M Manual Support TM (submitted as part of the WFP Facility Plan) based on recent O&M and SOP document updates. As part of the update, identify documents requiring formatting into the City’s standard format.