Laserfiche WebLink
Johnson <br /> # <br /> Controls <br /> Hardware Warranty <br /> 1) JOHNSON CONTROLS WARRANTY STATEMENT: <br /> a) JOHNSON CONTROLS WARRANTS TO THE PURCHASER OF NEW JOHNSON CONTROLS PRODUCT(S)THAT THE PRODUCTS SHALL <br /> BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIAL. <br /> 2) WARRANTY PERIOD: <br /> a) FOLLOWING: <br /> i) 18 MONTHS HAVE ELAPSED FOLLOWING SHIPMENT OF ANY SYSTEM OR SUB-SYSTEM FROM JOHNSON CONTROLS TO THE <br /> CUSTOMER,OR <br /> ii) 12 MONTHS HAVE ELAPSED FOLLOWING THE FINAL CONNECTION OPERATION AND BENEFICIAL USE OF ALL OR ANY PART <br /> OF THE SYSTEM. <br /> iii) AS STATED IN THE SPECIFICATIONS AND/OR CONTRACT DRAWINGS <br /> 3) JOHNSON CONTROLS OBLIGATION UNDER THE TERMS OF THE WARRANTY: <br /> a) JOHNSON CONTROLS'S SOLE RESPONSIBILITY SHALL BE TO REPAIR,ADJUST OR REPLACE,AT ITS OPTION,ANY JOHNSON <br /> CONTROLS PRODUCT WHICH FAILS DURING THIS PERIOD PROVIDING PURCHASER HAS PROMPTLY REPORTED SUCH FAILURE TO <br /> JOHNSON CONTROLS IN WRITING. REPLACEMENT PARTS WILL BE WARRANTED ONLY FOR THE BALANCE OF THE EQUIPMENT <br /> WARRANTY. JOHNSON CONTROLS AGREES TO CONTINUE TO HONOR ALL OF THE UNEXPIRED EXPRESSED WARRANTIES <br /> SPECIFIED ABOVE ON DEFECTIVE EQUIPMENT AFTER TRANSFER OF THE EQUIPMENT TO PURCHASER'S CUSTOMER,PROVIDED <br /> PURCHASER'S CUSTOMER ASSUMES THE PURCHASER'S OBLIGATIONS SPECIFIED BELOW. <br /> b) EXCEPT FOR THE EXPRESSED WARRANTIES STATED HEREIN,JOHNSON CONTROLS DISCLAIMS ALL WARRANTIES ON PRODUCTS <br /> FURNISHED HEREUNDER,INCLUDING WITHOUT LIMITATION,ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR <br /> A PARTICULAR PURPOSE,AND THE STATED WARRANTIES ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF THE <br /> JOHNSON CONTROLS ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE PRODUCTS. THE SELLER SHALL <br /> NOT BE LIABLE FOR ANY DIRECT,INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE TO THE PRUCHASER OR USER OF THIS <br /> EQUIPMENT ARISING OUT OF THE FAILURE OF THE EQUIPMENT TO OPERATE IN EXCESS OF THE PURCHASE PRICE OF SAID <br /> EQUIPMENT. <br /> c) JOHNSON CONTROLS MAKES NO WARRANTY AND NO WARRANTY SHALL BE DEEMED TO EXIST,THAT PURCHASER HOLDS THE <br /> GOODS FREE OF THE CLAIM OF ANY THIRD PERSON BYWAY OF PATENT INFRINGEMENT OR THE LIKE. <br /> 4) PURCHASER'S OBLIGATIONS UNDER THE TERMS OF THE WARRANTY. <br /> a) THIS WARRANTY IS CONTINGENT UPON THE PROPER INSTALLATION AND USE OF THE PRODUCT(S). SUCH WARRANTY SHALL <br /> NOT APPLY IF THE PRODUCT FAILURE IS THE RESULT OF ACCIDENT,UNUSUAL PHYSICAL,ELECTRICAL OR ELECTROMECHANICAL <br /> STRESS,NEGLECT,MISUSE,USER PROGRAMMING ERRORS,FAILURE OF ELECTRICAL POWER,AIR CONDITIONING OR HUMIDITY <br /> CONTROL,CONSTRUCTION DUST,DAMAGING FOREIGN SUBSTANCES,TRANSPORTATION OR CAUSES OTHER THAN <br /> MANUFACTURING DEFECT. PURCHASER AGREES TO PROVIDE FULL AND FREE ACCESS TO AUTHORIZED JOHNSON CONTROLS <br /> EMPLOYEES. <br /> b) WARRANTY SERVICE HOURS <br /> i) SERVICES PROVIDED UNDER THIS WARRANTY WILL BE PERFORMED DURING THE HOURS OF 8:OOA.M.TO 5:OOP.M.,MONDAY <br /> THROUGH FRIDAY,EXCLUDING LOCALLY OBSERVED JOHNSON CONTROLS HOLIDAYS. OFF HOURS RESPONSE IS <br /> AVAILABLE AS AN EXTRA COST SERVICE OPTION. <br /> 5) WARRANTY EXCLUSIONS: <br /> a) LABOR,TRAVEL,AND MILEAGE FOR: <br /> i) SERVICE OUTSIDE OF JOHNSON CONTROLS NORMAL BUSINESS HOURS. <br /> ii) PROGRAMMING AND/OR LABEL CHANGES. <br /> iii) FAILURE DUE TO EXTERNAL CAUSES(LIGHTNING SURGES,CONSTRUCTION DUST,ETC.) OTHER THAN MANUFACTURING <br /> DEFECT. <br /> b) ELECTRICAL WORK EXTERNAL TO THE EQUIPMENT SUPPLIED BY JOHNSON CONTROLS OR MAINTENANCE OF ACCESSORIES, <br /> ALTERATIONS,ATTACHMENTS OR OTHER DEVICES NOT FURNISHED BY JOHNSON CONTROLS. <br /> c) BATTERIES. <br /> d) COVERAGE OF EQUIPMENT CLASSED AS A WATER FLOW MONITORING/CONTROL DEVICES INSTALLED IN OR ON WATER PIPING. <br /> Fire,Security,Communications,Workforce Solutions,Sales Service <br /> Offices Representatives in Principle Cities throughout the World <br />