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DocuPet Corp 12/29/2024
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DocuPet Corp 12/29/2024
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Last modified
12/31/2024 8:47:32 AM
Creation date
12/31/2024 8:46:29 AM
Metadata
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Template:
Contracts
Contractor's Name
DocuPet Corp
Approval Date
12/29/2024
Department
Animal Services
Department Project Manager
Glynis Frederiksen
Subject / Project Title
DocuPet Corp Pet Licensing Services Agreement
Tracking Number
0004634
Total Compensation
$8,931.00
Contract Type
Agreement
Contract Subtype
Other Services Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
No
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<br />7 <br /> <br />2. A maximum of two (2) mailed notifications will be sent per expiring <br />Pet Registration. <br />3. Additional Mailed License Compliance Notifications, including <br />those related to unlicensed pets or pet owners that have not <br />licensed their pets are subject to additional Standard Fees. <br /> <br />iii. Standard Templates <br /> <br />1. DocuPet will provide the Organization with its standard License <br />Compliance Notification template and timing cadence. <br /> <br />i. Data Handling <br /> <br />i. DocuPet personnel shall add or edit Registration Information via the <br />Website. This information may be added via any of the following methods: <br /> <br />1. Mailed -in Application Form Processing; <br />2. Formatting pet data provided by third parties; <br />3. Returned Mail Processing for letters returned to DocuPet offices; <br />4. Hand-keying information when a Pet Owner has contacted <br />DocuPet’s Customer Service team. <br /> <br />j. Donation Collection <br /> <br />i. DocuPet will collect contributions on behalf of the Organization, or the <br />Organization’s designated local animal shelter, at the time of license <br />payment. <br /> <br />3. DOCUPET PLATFORM STANDARDS <br /> <br />a. Connectivity <br /> <br />i. The Organization acknowledges and agrees that access to the Website <br />and the Software require Internet connectivity and use of a latest -version <br />web browser and that DocuPet is not responsible for the inability of the <br />Organization, Pet Owners or potential Pe t Owners to access the Website <br />or the Software as a result of failures of any of their applicable internet <br />access provider or use of outdated or non-current versions of software. <br /> <br />b. Backup and Disaster Recovery <br /> <br />i. DocuPet shall provide such back-up, disaster recovery and storage <br />capabilities as typically provided in its industry so as to provide reasonable <br />availability of the Services during an event that would otherwise affect the <br />delivery of the Services.
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