Laserfiche WebLink
City and NWS understand that the Services may need to change from year-to-year based on <br /> changing circumstances. No later than November 1 of each year of the term of this Agreement, <br /> NWS will deliver to City for City approval a service plan proposal for the upcoming year. The <br /> proposal will contain specifics of the Services to be provided by NWS for the upcoming year, <br /> specifics about program fees and schedules, and will contain other matters as City's Parks and <br /> Facilities Director or designee may reasonably determine. The City will review the proposal and <br /> provide comment. The City acknowledges and agrees that user fees charged by NWS will increase <br /> from year to year during the Term of this Agreement or extension thereof. This review process <br /> will include a review of NWS's performance of this Agreement during the previous year. Once <br /> the City's Parks and Facilities Director or designee approves the NWS's proposal or NWS's revised <br /> proposal, it will govern the Services for the upcoming year (as approved, the "Agreed Service <br /> Plan"). If there are delays in approval of a proposal for any reason, then the previous Agreed <br /> Service Plan will govern Services until there is a new Agreed Service Plan. If provisions of an <br /> Agreed Service Plan and this Agreement conflict, then this Agreement governs. <br /> A proposed service plan will include the following information: <br /> ➢ Proposed fee schedule for services, to include any proposed fee changes for the <br /> upcoming year. <br /> ➢ Proposed written comprehensive maintenance plan for the property to include <br /> cultural and grooming practices, testing results for impact attenuation at <br /> recommended intervals, and any planned improvements or upgrades for the site. <br /> ➢ Data showing field equity usage by age and gender compared to national averages at <br /> similar sites. <br /> ➢ Annual customer service plan as well as anecdotal information regarding customer <br /> satisfaction, customer conflict resolution details, and response times to customer <br /> inquiries. <br /> ➢ Other information as may be required by the City's Parks and Facilities Director or <br /> designee. <br /> The first Agreed Service Plan is attached to this Exhibit B. <br /> Exhibit B-4 <br />