Evergreen Recovery Centers 3/12/2025

Page 10 of 27 o Flexible –Case managers and intervention specialists can flex their schedules when necessary to accommodate special program needs. o Community-Based – Ability to meet clients in the Everett Geographic area and the willingness and ability to ensure transportation for those served to appointments and other suppliers as necessary. o Collaborative – Develop individual care plans and complete referrals for funding, housing, and assessments for substance use disorder (SUD), mental health, medical, dental, and any other needs as requested. o Client Oriented – Provide outreach to individuals by meeting them where they are while assisting them with progress towards being sheltered and addressing needs. For example, street outreach requires the ability to navigate city streets on foot easily and tolerate a variety of weather conditions and terrain. 5. Provide all necessary equipment and supplies such as phones, other office needs, data tracking, case management software systems, vehicles, or other transportation needs for case managers. 6. Provide adequate resources and information for Case Managers to assist individuals in the City of Everett, including, but not limited to, housing, mental health, physical health, Substance Use Disorder, the Department of Social and Health Services, dental care, community supports, clothing, and food. 7. Facilitate partnership among families, the City of Everett, courts, and other treatment providers and systems in which the client is involved. 8. Meet with the Community Support Manager or representative once per month to review cases and collaborate regarding case management programming. 9. Ensure Case Managers and intervention specialists provide continuity of care, oversight, and access to and coordination of services to meet individualized client goals. 10. The Supplier agrees to comply with 2 CFR 200 Uniform Administrative Requirements and agrees to adhere to the accounting principles and procedures required therein, utilize adequate internal controls, and maintain necessary source documentation for all costs incurred. 2.7 KEY PERSONNEL The Supplier must provide the following key personnel: 1. Case Managers—Two to Three full-time case managers will work alongside the City’s Community Support Team to provide direct case management and navigation services for referred clients. Case Managers are responsible for ensuring appropriate and stable placements and services and promoting healing and recovery for those living in crisis. 2. Intervention Specialist- One full-time intervention specialist will work alongside the City’s Community Support team to provide direct intervention services for those referred. 3. Care Management Supervisor – part-time supervisor to ensure contractual agreements are met and provide necessary data and reports. The Care Management Supervisor will also supervise case managers and intervention specialists to ensure they meet expected outcomes. The supplier must furnish the City of Everett with the names of staff to be assigned to the program before service start-up and with any change of staff or upon request thereafter for the term of the contract. 2.8 STAFF EXPERIENCE AND CAPABILITIES Staff must be proficient and have sufficient training and abilities to provide the requested services. The supplier must ensure that all staff members have the following experience and capabilities: Exhibit C