2016/06/01 Council Agenda Packet

The Contractor shall participate in training programs and exercises designed to upgrade, evaluate, and maintain readiness of the City's EMS system's disaster and multi-casualty response system. 8.3 Public Information and Education The Contractor shall participate in Everett and regional EMS system public education and information programs including press relations,explanations regarding rates,regulations and system operations, increasing public awareness and knowledge of the EMS system, injury/mortality prevention/reduction, and general health and safety promotion. 8.4 Integration of Services Contractor shall integrate its services with the services of other EMS System participants including first responder agencies,public safety agencies,hospitals, other health professionals, and neighboring ambulance provider agencies. In addition to the other provisions set forth in this RFP, Contractor shall be an active participant in the Regional EMS System. 8.5 Mutual Aid Agreements The Contractor may enter into and use mutual aid agreements with other private ambulance providers to augment the Contractor's services during peak load periods (e.g. sporting events) or during major emergency and disaster responses. Prior to execution of such mutual aid agreements, the Contractor shall submit the agreement to EFD for review and approval. 9.0 Local Administrative Office The Contractor shall maintain an administrative office within twenty miles of EFD Headquarters, 2930 Wetmore Ave,Everett, WA 98201. This office will be established within 60 days after the Effective Date. 10.0 Inspections At any time during normal business hours, and as often as may reasonably be deemed necessary, the City representatives and the EMS Medical Director(s),may observe the Contractor's operations.Additionally,the Contractor shall make available for their examination and audit, all contracts, invoices,materials,payrolls, inventory records,records of personnel (with the exception of confidential personnel records), daily logs, conditions of employment, all operational and procedure policy manuals, excerpts or transcripts from such records, all relevant fiscal records and other data related to all matters covered by this contract. City representatives and the EMS Medical Director(s),may, at any time, and without notification, directly observe Contractor's operation of its EMS Communications Center, maintenance facility, or any ambulance post location, and a City representative and the EMS Medical Director(s),may, at any time,ride as a third person on any of the Contractor's ambulance units,provided however, that in exercising this right to inspection and observation, such representatives shall conduct themselves in a professional and courteous manner, shall not interfere in any way with 14 of 34 14