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<br />The projects listed below demonstrate the team’s experience in emergency <br />services analytics. But more importantly, they have proven results in the real <br />world. In several projects, clients have implemented the recommendations <br />and then tested the accuracy of the predictions. The results are typically within <br />1% of what was forecasted. <br />Table 1: Summary of Emergency Services projects in the past 5 years <br />Client Objective Approach Outcome <br />Raleigh Fire <br />Department <br />Develop a Standards <br />of Cover and Strategic <br />Masterplan <br />Implemented Darkhorse <br />Platform and rigorous data <br />analysis and a <br />comprehensive need <br />assessment <br />Identified comprehensive <br />recommendations and 25 year <br />budget forecast of <br />recommendations <br />Vancouver <br />Fire and <br />Rescue <br />Services <br />Develop a <br />comprehensive gap <br />and future state <br />analysis to support <br />Masterplan <br />Benchmarking, stakeholder <br />engagement (Elevate), <br />historical data analysis, <br />forecasting, and <br />optimization modeling. <br />Near complete adoption of <br />recommendations resulting in <br />substantial growth in front-line fire <br />resources as well as training, mental <br />health, and analytics management <br />team members. <br />Spokane Fire <br />Department <br />Develop a capital plan <br />and budget including <br />station location <br />analysis <br />Root cause analysis of <br />performance and historical <br />data, creating a thirty-year <br />spatial call forecast, <br />assessment of station and <br />facilities and scenarios for <br />station locations <br />Identified 15 scenarios of station <br />locations and a 20-year roadmap for <br />station construction and <br />replacement. <br />Strathcona <br />County <br />Emergency <br />Services <br />Create a CRA/SOC and <br />strategic Masterplan <br />All-hazard approach to <br />Community Risk and <br />strategic masterplan <br />Developed an innovative way to <br />CRA/SOC together with fire <br />leadership and identified strategic <br />priorities. <br />Unified Fire <br />Authority / <br />Unified Fire <br />Service Area <br />Identify the optimal <br />location of the next <br />station for 17 <br />municipalities. Help <br />UFA present to Mayors <br />and Councils <br />Evaluation of historical <br />data, a ten-year spatial call <br />forecast, station location <br />optimization <br />Identified the optimal locations, <br />their impact on performance and <br />their utility 10 years in the future. <br />Toronto Fire <br />Service <br />Help transition TFS to <br />analytically-driven <br />planning by <br />implementing <br />Current state analysis; <br />diagnostic analysis; <br />modeling & forecasting; <br />scenario development; <br />Identified the value of improved <br />alarm handling and turnout times; <br />Quantified the importance of <br />availability; Delivered diagnostic and <br />10