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Exhibit A (Scope of Work) <br />Nash Consulting will work with Everett Public Works to: <br />• Creatively review and dive deeper into the most important concepts from the first <br />series to make sure they “stick.” <br />• Add some new best-practice management skills, based on your organization’s <br />needs and goals. <br />• Check-in to see what’s working and what needs support or fine-tuning. <br />• Review and reimagine sustainability, custom-fit to your organization. <br />Some of the topics we’ll cover may include: <br />• How do I build and maintain morale? <br />• What are the best communication strategies to employ? <br />• How do I maintain a culture of collaboration and connection? <br />• How do I ensure high productivity and personal accountability? <br />• SCARF: The brain science of workplace engagement. <br />• Improving our one-on-one meeting skills. <br />• Giving and receiving feedback, and becoming comfortable with conflict. <br />• What gets in the way of accountability? <br />• The hows, whens, and whats of decision-making. <br /> <br />D. Skill-Building "Common Commitment" Workshops for Non-Supervisory <br />Employees <br />We recommend that all employees attend three or four half-day skill-building "common <br />commitment" workshops. These workshops help organizations get everyone on the <br />same page in terms of best-practice skills that promote a culture of high morale, <br />collaboration, accountability, and engagement. Your team members will leave these <br />workshops with practical skills that support healthy, authentic, respectful work <br />relationships, and high-functioning teams. <br /> <br />We will work with leaders during or before the Managing with Mind and Heart series to <br />determine what topics we will cover during these sessions. Some of the topics may <br />include: <br />• Understand workplace morale – what it is, why it matters, and your part in <br />creating it <br />• Learn key adaptive and emotional IQ skills for building trust and respect <br />• Learn to listen so others feel heard <br />• Learn to give feedback in a way that maintains trust <br />• Practice receiving feedback with non-defensiveness