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EnterpriseServicesWorkOrderv9.1(WW)(ENG)(Feb2026) MDM Page 4 of 9 <br />100 ea On-Demand Assessment - Setup and Config <br />Service As-needed <br />On-Demand Assessment <br />Remote <br />Unified Proactive Services Add on | Unified Proactive Svcs Enterprise Modern Work - 2026-27 <br />Y1 USA - SLG - Enterprise West 6/1/2026 - 5/31/2027 <br />Quantity Service Service Type <br />1 ea Onsite Visit Onsite Support <br />Enhanced Designated Engineering | O365 - 2026-27 USA - SLG - Enterprise <br />West 6/1/2026 - 5/31/2027 <br />Quantity Service Service Type <br />Included Service Delivery Management Extended Service Delivery <br />Management <br />300 hr Enhanced Designated Engineering Office 365 Designated Support <br />Engineering <br />Support Services Fees. <br />The items listed in the table above represent the services that Customer has pre-purchased for <br />use during the term of this Work Order, and applicable fees are shown in the table below. <br />Microsoft Support Services are a non-refundable, prepaid service. <br />Before Microsoft commences or continues provision of Microsoft Support Services, Microsoft <br />must receive a signed copy of this Work Order and Customer’s payment, purchase order or, if <br />applicable, completed Customer invoice information above. Microsoft will invoice Customer, and <br />Customer agrees to pay Microsoft within 30 calendar days of the date of Microsoft invoice. <br />Microsoft reserves the right to adjust Microsoft fees prior to entering into any changes to the <br />Microsoft Support Services ordered herein. <br />Services Summary Billing Date <br />(M/d/yyyy) <br />Fee USD <br />Unified Enterprise Support - 2026-27 Y1 6/1/2026 106,379.76 <br />Unified Proactive Services Add on | Unified <br />Proactive Svcs Enterprise Modern Work - 2026-27 <br />Y1 <br />6/1/2026 2,000.00