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<br />EXHIBIT D
<br />AI SUPPLEMENTAL TERMS
<br />These AI Supplemental Terms (“Supplemental Terms”) apply to the AI Features (as defined herein) provided as part of the
<br />Services and set forth the specific requirements, obligations, and limitations governing the use, operation, and integration of
<br />AI technologies under this Agreement. These Supplemental Terms shall govern over any conflicting terms in this Agreement
<br />or any applicable license terms.
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<br />Govstream acknowledges and agrees that failure to comply with the provisions of these Supplemental Terms shall constitute a
<br />material breach of this Agreement. Govstream further agrees to indemnify, defend, and hold harmless City from and against
<br />any third-party claims arising out of or related to (i) any breach of the representations, warranties, or obligations set forth in
<br />these Supplemental Terms; (ii) any failure to comply with applicable AI-related laws, regulations, or ethical standards; (iii) any
<br />act or omission by Govstream related to the provision of AI -powered Services; and (iv) any actual or alleged infringement of
<br />intellectual property rights resulting from the use, deployment, or operation of AI Features.
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<br />These Supplemental Terms establish strict requirements for data protection, transparency, ethical AI usage, and risk allocati on
<br />related to AI-powered Services. Govstream shall ensure that all AI Features provided comply with the highest industry
<br />standards, applicable laws, and City’s policies regarding AI governance, security, and responsible AI deployment.
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<br />Definitions
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<br />“AI Output” means information, data, materials, text, images, code works, expressions, or other content generated or otherwise
<br />output from an AI Feature in response to City Input or from use of an AI Feature by or on behalf of City or Designated Users.
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<br />“AI Feature” means any feature, functionality, or component of the Services that incorporates, uses, depends on, or employs
<br />any AI Technology.
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<br />“AI Technology” means any and all machine learning, deep learning, and other artificial intelligence technologies, including
<br />statistical learning algorithms, models (including large language models), neural networks, and other AI tools or methodologies,
<br />all software implementations of any of the foregoing, and related hardware or equipment.
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<br />Risk Mitigation
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<br />Govstream represents that the AI Feature is suitable for its intended use by City and has been developed and will perform in
<br />compliance with all applicable laws and regulations. Govstream shall work with City to evaluate and minimize risks posed by
<br />the AI Feature.
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<br />AI Incident Response: In the event of an AI incident, at City’s request, Govstream shall thoroughly investigate its systems for
<br />any suspected AI incident and promptly report findings to City. An “AI incident” is an alleged harm or near -harm event
<br />involving an AI Feature, including but not limited to pr oviding false information, copyright infringement, generating harmful
<br />bias, system misuse, exposure of sensitive information, or liability risks.
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<br />Remediation: At City’s request, Govstream shall immediately discontinue the use of any AI Feature involved in providing
<br />services to City. If City, in its sole discretion, determines that the AI Feature violates one or more of the requirements se t forth
<br />in under “Requirements for Companies When Operating AI Features,” or that Govstream does n ot promptly resolve an AI
<br />incident, or that the system does not adequately support City’s commitment to its AI policies and principles, then City shall
<br />provide Govstream with notice that it has 30 calendar days to assess and resolve the issue. Potential re mediation methods may
<br />include, without limitation, modifying the behavior of the AI Feature, supplementing the AI Feature to achieve the necessary
<br />outcomes, replacing the AI Feature with a non -AI system that meets City’s needs, or limiting the AI Feature’s functionality.
<br />After 30 calendar days, Govstream must provide evidence that the AI Feature is adequately remediated and ready for re -
<br />deployment or confirm that it is not suitable for use.
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