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time performance with the greatest possible efficiency. <br /> 4.2 System Status Management Plan/Unit Hour Utilization <br /> The Contractor is encouraged to be innovative in developing and implementing <br /> sophisticated techniques for maximizing unit hour utilization. The Contractor <br /> shall submit to the City for review, its system status management plan detailing <br /> its deployment methods and unit levels to provide coverage within the City of <br /> Everett service area. <br /> 4.3 Dispatch and Communications <br /> 4.3.1 City Provided Radio Frequency: The City shall provide radio frequency for <br /> use between the EFD and the Contractor. The City will provide the primary EFD <br /> —to — Contractor communication system channel for Contractor's use including <br /> authorization to use a designated channel of the Everett/Snohomish County 800 <br /> MHz radio and repeater system. <br /> 4.3.2 Furnishing of Dispatch/Communication Equipment and Personnel: The <br /> Contractor shall furnish, operate, maintain, and replace or upgrade all dispatch <br /> and communication equipment, radios, telephone equipment, computer aided <br /> dispatch ("CAD") system equipment, including hardware and software supporting <br /> the interface and security technology, communication infrastructure <br /> enhancements (such as CAD upgrades, mobile data terminals, automatic vehicle <br /> locators, etc.) and all other equipment and software necessary for the provision <br /> of emergency and non-emergency BLS services. All personnel employed as <br /> dispatchers shall be trained in an appropriate manner. <br /> 4.3.3 Computer Aided Dispatching: The Contractor shall provide a CAD system <br /> to record dispatch information for all requests for services and install and <br /> maintain an interface to the EFD CAD system. This system must meet the <br /> following requirements: <br /> 4.3.3.1 Allow SNOPAC Dispatchers to electronically transmit 9-1-1 call <br /> and incident information from the EFD CAD system directly to the <br /> Contractor's CAD system. <br /> 4.3.3.2 Transmit the real time status and location (geo-coordinates) for all <br /> Contractor ambulances that serve the City. <br /> 4.3.3.3 Record the EFD incident number for every ambulance dispatched <br /> to an EFD incident and includes the EFD incident number and other <br /> unique key data with the status and location information. <br /> 4.3.3.4 The Contractor will provide all networking, firewall and other <br /> communications equipment necessary to support the interface and will <br /> provide all network connections whether leased from a commercial carrier <br /> 7 of 34 <br />