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Strategy 9.3.2 Develop tiered levels of service that will create wide age <br /> segment appeal and creates a lifelong customer in the core programs <br /> desired. <br /> Strategy 9.3.3 Improve coordination of service providers by leading the <br /> coordination efforts to not over saturate the market but carve out roles for <br /> each agency. <br /> Strategy 9.3.4 Enhance information services for all programs offered to the <br /> community. <br /> Strategy 9.3.5 Increase special events in the community to bring the <br /> community together and celebrate living in Everett. <br /> Strategy 9.3.6 Improve online registration procedures to improve customer <br /> convenience and access to services provided. <br /> Strategy 9.3.7 Implement customer service standards into program design <br /> to gain feedback and build customer loyalty. <br /> Strategy 9.3.8 Develop a marketing plan for the Department to position the <br /> core recreation services appropriately in the City and the region. <br /> D. Policy #4 <br /> Create and implement new funding sources needed to meet the community's <br /> vision for parks and recreation services and to maintain a quality park and <br /> recreation system in a sustainable manner. <br /> Goal 9.4 Financially fund the Parks and Recreation System through effective <br /> use of all available revenue resources. <br /> Strategy 9.4.1 Develop and manage a financial plan for the park and <br /> recreation system. <br /> Strategy 9.4.2 Develop a cost of service pricing strategy for all programs <br /> and services that meet the community's value system. <br /> Strategy 9.4.3 Seek a non tax supported funding source to help support the <br /> operations of the Parks and Recreation Department. <br /> Strategy 9.4.4 If appropriate, seek a Levy to support needed park and <br /> recreation facility improvements and meet the future needs of residents. <br /> Strategy 9.4.5 Develop an earned income strategy for the Department. <br /> 13 <br />