Resolution 5333 - Laserfiche WebLink

Comprehensive Transit Service Plan EVERETT TRANS)] Executive Summary In the future, the proportion of elderly will grow relative to the general population. With this relative growth, the demand for demand response services from this sector will grow even faster. The demand response system, consuming 17% of the operating budget, was responsible for just 3.5% of all Everett Transit passenger trips in 2001. It is recommended that Everett Transit periodically revisit the eligibility requirement policy for demand response services in light of the changing demographic profile of its service area. Program and Policy Recommendations In addition to the service-related policies described above, recommendations have been made concerning a number of other policies determining the range of Everett Transit programs. Commute Trip Reduction Currently, employers within the City of Everett having 100 or more employees are required to participate in the City's commute trip reduction program. It is recommended that Everett Transit continue to work with these employers to promote transit and rideshare use among employees and to expand its commute trip reduction program to include smaller employers, particularly focusing on clusters of small employers that collectively employ more than 100 persons in a limited geographic area. It is also recommended that Everett Transit continue to work with Community Transit to provide commute trip reduction options throughout Snohomish County. Customer Information Everett Transit should make additional efforts to educate the public concerning locations at which transit information may be obtained, and to aggressively seek out new outlets for bus schedules, passes and other information materials. Everett Transit should also aggressively pursue opportunities to work with other transportation providers to make available transportation information that is non- specific to any individual system, suggesting alternate travel itineraries that may include any or all of the transportation options available to the user. It is also recommended that Everett Transit take responsibility for telephone customer information services for Everett patrons. Service Coordination The need for better coordination of services and programs among the several service providers operating in the Everett area was the single most-often expressed opinion in the public input process. a Everett Transit should work with Sound Transit, Community Transit and the Washington State Ferries to improve the transfer of passengers between systems. Perteet Engineering,Inc. Page viii