2007/10/17 Council Agenda Packet

the current versions but is critical to the student's ability to comprehend the materials and prepare them for daily system operations. b. The videos (or other media)and revised manuals and materials shall be submitted in accordance with the new Project Schedule and the process for Agency review and issuance of NACs provided in change Order 26. . These videos (or other media), manuals and training materials shall thereafter be updated to reflect any design changes arising out of Phase 2 FAT, SIT and RTB user testing. The remaining $121,000 shall be due and payable upon Full System Acceptance provided a NAC has been issued for said videos (or other media), manuals and training materials. c. Regarding training sessions, the Parties agree that only$105,875 (50% of the total price of$211,750 reflected in the Training Sessions Matrix attached as Exhibit A to the"Agreement for Issuance of Conditional Notice of Apparent Completion (NAC) for Beta Test Readiness Milestone")shall be payable upon issuance of a NAC for Beta Test Acceptance. The remaining balance of$105,875, shall be due and payable upon Full System Acceptance provided a NAC has been issued for all Phase 2 training sessions. d. During Phase 2, at no additional cost to the Agencies, the Contractor shall: a. Conduct a"dry-run" of all Phase 2 training sessions for a focus group of Agency trainers in order to ensure that the Contractor's trainers, course content, devices and materials are satisfactory before Agencies mobilize their personnel for training activities. b. Conduct the Remedial Training Sessions, as identified in Exhibit B attached to the "Agreement for Issuance of Conditional Notice of Apparent Completion (NAC) for Beta Test Readiness Milestone," no later than sixty (60) days prior to the commencement of the applicable Agency-delivered training classes. c. Provide a subject matter expert(SME)who is knowledgeable and experienced in the subject matter to either instruct or fully participate in the instruction of each Remedial Training session as referenced in (b) above. This person shall be fully knowledgeable of the RFCS System, the key learning objectives of the subject, and the relevancy of the subject matter to the operations of the RFC System. d. Provide at each Agency's facilities demonstration equipment and/or systems that fully and accurately replicate RFCS functionality for each course as appropriate to support a"hands on" learning experience, and ensure that the student can perform all business functions in an operating environment. (NOTE—per Contract Change Agreement#2, Section 2.0 (a), the Customer Service Terminal Training Mode must be completed and operational on actual CST terminals prior to the first date of train- the-trainer activities in Phase 2.) 4.4 A new section, Section 76.3.12, "Phase 2 Development and Testing Period" is amended to read as follows: 76.3.10 Phase 2 Development and Testing Period The Agencies shall pay a monthly lump-sum amount of$25,035 to the Contractor in full and complete payment for the Contractor providing access to the RTB, the "live" RFCS system, and related services, all in accordance with Section 6.11- 11.7.2(b), during the Phase 2 Development and Testing period. Said monthly charge will commence thirty days(30) prior to the first RFCS Release being made available for user testing in the CCA#3-Attachment A 9