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The Licensee's Contract manager will have the authority to authorize Users for access or revocation of access. <br /> DOL will: <br /> • Make the DAPS available for access seven (7)days a week,with the exception of scheduled maintenance, and <br /> unforeseen outages. <br /> • Update User access as requested by Licensee's Contract manager. <br /> • Provide support if needed to access DAPS. <br /> 4. PROGRAM SUPPORT COMMUNICATIONS <br /> Licensee and User may contact DOL Data Sharing Contracts Unit for DAPS related questions and issues at: <br /> The Program Support for DOL is: <br /> Department of Licensing <br /> Data Sharing Contracts Unit <br /> PO Box 2076 <br /> Olympia,WA 98507-2076 <br /> Phone: 360-902-3708 <br /> E-Mail: dapscomm@dol.wa.gov <br /> Monday-Friday 8:00 a.m.to 5:00 p.m., except state holidays <br /> For questions and issues related to SAW, please contact Washington Technology Solutions (WaTech)at: <br /> Program Support of WaTech is: <br /> Phone: 360-753-2454(local) <br /> 888-241-7597(long distance) <br /> E-Mail: Servicedesk@watech.wa.gov <br /> K5881 Page 9 of 14 1/20/2017 <br />