Matrix Consulting Group 5/4/2018

Qualifications Overview to Conduct a Public Works Assessment EVERETT, WASHINGTON Client Project Summary Colton, California In this study, the project team conducted an analysis of the organizational structure of the Public Works Department, Organizational Study of the Water/Wastewater Utility, and Electric Utility with particular Public Works and Electric focus on the Administrative, Financial and Engineering Departments functions. Recommendations included creating an administrative department that supports the various Reference: divisions. We also recommended the creation of an David X. Kolk, Ph.D. Engineering Department with a City Engineer, and the Utility Director segmentation of the Water Utility into four divisions to (909) 370-6196 increase supervisory control. Spokane, Washington In this study the Matrix Consulting Group project team recommended a restructuring of municipal services to Organizational, Efficiency and better align service delivery to available revenue. Included Effectiveness Study within the study's key recommendations were the need to control benefits expenditures through collective bargaining, Reference: making new development pay for itself, increased cost Gavin Cooley effectiveness in the Department of Public Works (through Chief Financial Officer reduced crew sizes, insourcing and outsourcing, improved 509.625.6585 productivity), consolidation of services and staff in the Police Department, improved productivity among firefighters when not on calls or training, and streamlining of administrative services functions. In all, net cost savings were approximately$5 million per year. Northampton, Massachusetts The project team analyzed this full-service Department, including water and wastewater treatment, distribution and Organizational and collection maintenance and engineering services. Although Management Assessment of the Department had invested in several computerized the Public Works Department maintenance management systems in previous years, it was failing to maximize their use. The project team made Reference: recommendations related to consolidating these systems David Narkewicz, Mayor and enhancing the utility of the remaining CMMS. The (413) 587-1249 project team also made recommendations to enhance asset management, as well as infrastructure and facilities. A major recommendation in this well-functioning Department was the re-organization of divisions to achieve a better functional alignment, and to achieve more equitable spans of control. We would be happy to provide additional references for any of our prior studies upon request. Matrix Consulting Group Page 6