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last nine years. Michael Attended Drake University (Des Moines, IA) majoring in <br /> Economics and Finance. <br /> Corporate Payment Systems <br /> Leslie Massey <br /> Vice President, Public Sector Payment Services <br /> 504 Vine Street <br /> Paso Robles, CA 93446 <br /> 805.591.7255 <br /> leslie.massey c(Dusbank.com <br /> Leslie Massey, Accredited Payables Solution Consultant (APSC) has been consulting in <br /> technology, payment, and accounting systems in both the commercial and public sectors <br /> for over six years. <br /> Leslie has enabled a wide range of clients to automate their Purchasing and Accounts <br /> Payable processes by integrating the latest technologies with best in class payment <br /> processes. Included in her experience has been project management and <br /> implementation of electronic procurement and payment systems for municipalities, <br /> hospitals and universities in the Western United States. Leslie oversees the sales <br /> relationship for US Bank's Corporate Payments Systems for Government, Education and <br /> Nonprofit Banking customers. <br /> Customer Service Team <br /> Government Banking Client Services Team <br /> 1420 Fifth Avenue <br /> Seattle, WA 98101 <br /> 800.346.2249 <br /> commercialcustserviceseattle4(c�usbank.corn <br /> Regardless of the quality of a bank's services, all clients have questions which must be <br /> answered each business day. U.S. Bank supports a centralized, Government specific, <br /> Commercial Customer Service team focused on providing same day problem resolution <br /> to our clients. <br /> Your team of Service Bankers assigned to meet your banking needs includes these <br /> familiar names: Rachel, Lisa, Joan (pronounced Joanne), CJ, Arlene and Evangeline. <br /> Mark Buchanan is the Team Leader. Each team member is extensively trained to quickly <br /> provide the City with accurate information. In the event the City should require <br /> assistance after normal business hours, we have a dedicated customer service support <br /> line available 24/7. They may be reached at 1-800-USBANKS (872-2657). It is however <br /> recommended that the City use Commercial Customer Service as the first point of <br /> contact for all issues. <br /> City of Everett Banking Service Requirements l 29 <br /> Banking Services Proposal <br />