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EXHIBIT A <br /> Scope of Work <br /> time and resource savings available through an improved Asset Management Program utilizing a <br /> new CMMS. <br /> City assistance: Provide labor and equipment rates in electronic format, as well as a list of <br /> materials and cost with sources identified. <br /> • <br /> Product: Resource data will be collected and analyzed. <br /> Task A2.4—Financial Resource Data (Department provides existing data—LAC <br /> analyzes) <br /> The existing systems identified along with past budgetary information will be used to collect <br /> financial data. Workloads will be compiled and estimated from a combination of material <br /> records, time sheets, as well as field and historical estimates. This would include budgeted <br /> dollars for maintenance, capital projects, operations, as well as actual expenditures. <br /> City assistance: Provide financial information in electronic format, as well as a list of materials <br /> and cost with sources identified. <br /> Product: Workload and financial data will be captured. <br /> Task A2.5—Policies and Goals (Department provides existing data—LAC <br /> analyzes) <br /> The Department's documented vision, mission, and strategic goals will be reviewed and <br /> compared to staff direction, resources utilized, and core competencies. LAC will analyze the <br /> policies to determine how a new Asset Management Program and CMMS can better support <br /> Department goals and document key metrics in these areas.An analysis of current organizational <br /> policies established by the Department will be conducted and impacts on operations, <br /> maintenance, and capital projects will be determined. Specifically, LAC will review customer <br /> service processes, response time, complaint handling and tracking, communication protocol, <br /> procedures for prioritizing work, and how all of this is scheduled and tracked within the CMMS <br /> and related systems. All requirements, documentation, and internal and external policies will be <br /> reviewed and outlined. Informal and functional procedures will be included in this effort. <br /> The Asset Management Program and use and documentation within the CMMS will be <br /> structured to directly support the Departments vision, mission, and level of service goals. <br /> City assistance: Provide policy and goals information in electronic format, as well as a list of <br /> materials and cost with sources identified. <br /> Product: A review of Department policies and direction. <br /> Task A2.6—Span of Control/Management Layers <br /> An analysis of the current organizational structure of the Department will be conducted and <br /> impacts on operations and effectiveness will be determined by another consultant for the City. <br /> LAC's role is only to review their report and use relevant information. <br /> City assistance: Provide latest Matrix study in electronic format. <br /> 8/14/18 Exhibit A-5 City of Everett,WA <br />