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EXHIBIT A <br /> Scope of Work <br /> These existing work processes will be documented in a short summary and the areas in the basic <br /> management processes of planning, organizing, scheduling, and controlling that need <br /> improvement and enhancement will be identified. In addition,the organizational structure and <br /> work flow will be identified and general assignments and responsibilities outlined for key staff in <br /> the various Department functions. <br /> Using the information obtained in previous steps, LAC will flowchart how work is identified, <br /> planned, organized, scheduled, and performed. All reporting information will also be <br /> documented. LAC will outline precise workflows including data and automated system <br /> approaches. <br /> LAC will present the baseline data to the Review Committee for their input and affirmation via <br /> presentation. Information and feedback will then be used afterwards to compile a working paper <br /> that will outline LAC's understanding of the Department's operations. <br /> This sub-task will be documented in a concise (estimated 40 - 50 pages)draft working paper and <br /> distributed to the Committee. LAC will present the baseline to management for their input. <br /> City assistance: Announce meeting to committee and schedule employees to attend baseline <br /> presentation. <br /> Product: Interview and define basic existing management processes and document <br /> information in a baseline working paper(40-50 pages). <br /> TASK A3—EVALUATE OPPORTUNITIES FOR IMPROVEMENT <br /> The LAC project team will use the collected information and their experience to evaluate <br /> opportunities where improvements can be made with an improved Asset Management Program <br /> and CMMS. The following sub-tasks will be performed in this effort: <br /> Task A3.1 — Work Flow Analysis <br /> The ideal workflow will be compared to actual processes for work identification, work <br /> scheduling, fiscal analysis, project management, and contract determination. Any differences <br /> will be identified. Also, opportunities to streamline or eliminate unnecessary steps within a new <br /> CMMS and optimized Asset Management Program will be identified including how the <br /> Department interacts with other programs such as local agencies and Budget, Finance, and <br /> Taxation. <br /> Task A3.2— Work Method <br /> A sample of several key activities would be spot-checked by LAC at work with process, <br /> equipment, method, quality of work, and productivity noted as opportunities from Task A-2. <br /> From previous consultant's experience, discussions with staff, and other agency data, <br /> comparisons and opportunities for improvement will be identified. This will include specific <br /> activities for the Department's various functions. Crews will also be observed by LAC in the <br /> field as required to understand work methods and their impacts on overall operations. <br /> City assistance: Coordinate and help schedule follow-up interviews. <br /> TaskA3.3—Resource and Organizational Evaluation <br /> 8/14/18 Exhibit A-7 City of Everett, WA <br />