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EXHIBIT A <br /> Scope of Work <br /> a"play book"that will allow opportunities for the Department to be the most effective through <br /> the implementation of specific recommendations. <br /> LAC will relate all recommendations to facts collected from Department employees. This will <br /> result in a process that will ensure a buy-in of recommendations that can be implemented. <br /> City assistance: Forward the final report to all relevant and interested employees. <br /> Product: A series of findings and recommendations presentations will be made. A final <br /> written report that documents the baseline operations, findings, and recommendations will <br /> also be submitted. <br /> TASK A7—MONTHLY STATUS AND QUALITY CONTROL <br /> Monthly status reports will be prepared for the City. These reports will include a listing of all the <br /> project tasks with a summary status and a percent complete for each task. <br /> City assistance: Receive and review status against billing. <br /> Product: Monthly status report will be provided. <br /> PHASE B—MAINTENANCE MANAGEMENT SYSTEM SOFTWARE AND HARDWARE <br /> This phase encompasses five work tasks (with 10 associated subtasks). A description of the work <br /> for each task follows. These descriptions include the processes, methods, and procedures to be <br /> used, as well as the expected product. <br /> TASK BI—INTERVIEW AND EVALUATE OTHER GROUPS <br /> As part of this effort, LAC will request and receive data on systems and operations prior to <br /> meeting Transit, Parks and Facilities. LAC will then compile relevant information though <br /> interviews and review of the existing automated systems. The purpose of this effort will be to <br /> provide LAC with a general level of understanding for their operational groups, their current use <br /> of automated systems, and potential system needs. <br /> TASK B1.1 —Interview and evaluation of Everett Transit <br /> Within this subtask, LAC will interview the Everett Transit Manager, along with other key <br /> knowledgeable staff of operations and the various systems they utilize. In addition, LAC will <br /> observe their use of current automated systems. The purpose of this effort will be to gain a high- <br /> level understanding of the current uses of automated systems, and the group's automated system <br /> needs, as well as the potential for inclusion with Maintenance and Operations updated <br /> automation system. <br /> LAC anticipates sixteen(16)hours of effort to accomplish this sub-task. <br /> TASK B1.2—Interview and evaluation of Facilities <br /> Within this subtask, LAC will interview the Manager of the Facilities group, along with other <br /> key knowledgeable staff of operations and the various systems they utilize. In addition, LAC will <br /> observe the use of current automated systems and some field assets. The purpose of this effort <br /> 8/14/18 Exhibit A- 10 City of Everett,WA <br />